Last updated: March 2026

All sales on TheNexus are considered final. However, refunds may be issued under limited circumstances.

Eligibility for Refunds

Refund requests may be considered if:

• The product fails to work on supported hardware
• A technical issue occurs that cannot be resolved by our support team

Non-Refundable Cases

Refunds will not be issued for:

• User error or incorrect installation
• Dissatisfaction with the product
• Issues caused by the user's system configuration
• Keys that have already been activated or used

Refund Time Limit

Refund requests must be submitted within 3 days of purchase.

Requests made after this period will not be considered.

Key Usage Policy

• Each key is valid for one PC only
• Using a key on another device may result in automatic ban
• Sharing keys with others is strictly prohibited

Any violation of this rule may lead to permanent suspension and deletion of the key.